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Best Rate Guarantee

Aleenta Resort & Spa offers the Best Rates Available to our guests who book directly with us
Please select the BOOK NOW button or alternatively contact rsvn@akaryn.com for further packages and special offers.

BEST RATE GUARANTEE at www.akaryn.com

Aleenta Resort & Spa offers Best Rate Guarantee when you book on www.akaryn.com. With no booking fees, you can book any Residence at Aleenta Resort & Spa and get the best rate available anywhere online.

We stand behind our guarantee. If you find a lower, published rate on another site, we’ll not only match it, we’ll discount it by 10% for your entire stay. Just call us at +66 2514 8112 (between 09:30 am to 17:00am Thailand time, 7 days a week). Guarantee subject to complete Terms and Conditions.

What is a lower rate*?
  • The lower rate on another website must be for the Aleenta Hotel, for the same date(s), for the same room type, for the same number of guests, in the same currency and must be publicly available for booking via the Internet instantly. Should a rate be available through a Operator Website but not bookable immediately with instant confirmation this rate is not classified as a lower rate

What do I do if I find a lower rate*?
  • Fill out and submit the online claim form to our Customer Service department.

How long do I have to submit the online claim form to get my rate adjusted and the 10% discount?
  • Submit the online claim form to our reservations team within one business day of booking and at least two business days prior to arriving at the hotel.
  • A Reservations Agent should respond via email within one business day. If your online claim form is sent outside of normal business hours, it will be processed the next business day. Normal business hours are Monday through Friday, 09:30 am – 17:00 pm Thailand time.

What are the requirements to get the Guarantee?
  • Bookings must be made via www.akaryn.com or through our central reservations at rsvn@akaryn.com
  • The guest must have an akyra chura reservation system confirmation number.
  • A Reservations Agent must be able to verify the lower Internet rate* for the applicable date(s).


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